Privacy Policy

This Privacy Policy becomes effective on June 1, 2021 and supersedes and replaces all prior Privacy Policies.

Thank you for choosing to be part of our community. Nocturnal Industries, LLC ("us", "we", "our", or "Nocturnal Proxies") is a digital product provider that provides its users with access to IP addresses and internet connectivity (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our website. In short, we are dedicated to protecting your personal information and your right to privacy. If you have any questions regarding your privacy notice, or our practices regarding your personal information, please contact us.

Nocturnal Proxies and all its Services and related Websites, https://nocturnalproxies.com, is committed to protecting your privacy. This Privacy and Cookie Policy explains our policies, terms, and procedures regarding the collection, use and disclosure of data we obtain through our website.

We are active and serious in safeguarding your privacy and we make efforts to handle your Personal Information carefully and responsibly. Please read the following information on our Privacy Policy and Cookie Policy carefully to comprehend our views and practices regarding your Personal Data and how we will carefully treat it.

If you have any questions or concerns about any aspect of our Privacy Policy, please contact us using the contact information on the bottom of the Privacy Policy.

Definitions and Why We Need Your Personal Information?

Your Personal Information as used in this Policy includes information that identifies you as an individual and includes, for example, your name, postal address, email address and telephone number ("Personal Information"). We collect personal information that you voluntarily provide to us when you register on the Website, or show an interest in obtaining information about us, or our products and services.

Your Personal Information data holder is Nocturnal Proxies. We use your Personal Information for providing and improving our Service. By using our website and/or the Service, you are consenting to the collection and use of information, including your Personal Information, in accordance with this policy.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We require your Personal Information and may use forms to collect your Personal Information including your name, address, telephone number, and email address so you can place orders, request information, get support and use our services. We use personal information collected from our Website for many business purposes. We use your information for the purpose of legitimate business interests, to fulfil our contract with you, comply with our legal obligations, and/or your consent. We may use personal information to post testimonials, to enable account creation and login process, request feedback, to enable user-to-user communications, to manage user accounts, to send administrative information to you, to protect our services, to enforce our terms and conditions, to respond to legal requests, to fulfil and manage your orders, to send you marketing and promotional communications, and deliver targeted advertising to you.

We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in agreement with your marketing preferences. For example, when conveying an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time. We may use your information to grow and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

When signing up for any of our Services, products, or programs, we request personal and payment information such as your name, credit card information, Stripe or relevant payment service, billing address, or other information that is required for us to process your request for the Service. If you do not wish to provide us with such Personal Information, we may not be able to process your order.

Surveys

We may ask you to partake in surveys and polls to ask you to provide information about your experience and feedback about our various types of services. Occasionally we may establish contests, giveaways, competitions, or other promotions on our site or through our social media pages and may offer a prize as a sign of appreciation to the people who have participated, qualified and/or finished our contest. Information requested during this time for entry may include personal contact information such as your name, email, address, phone number, etc. Partaking in such contests is entirely voluntary and it is up to you whether you choose to share any information or not. When you respond to a survey, or participate in a contest, or participant promotions, we collect the personal data you provide and by participating you expressly consent for us to hold such Personal Information.

Third-Party

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

By submitting Personal Information, you grant us the right to provide the information to third parties, including our affiliates, if any, for purposes of facilitating the completion of Purchases along with receiving marketing emails.

Do We Use Cookies

We use analytics services either on our own or with the help of third parties to collect data about the use of our website, such as number of visits, pages visited, and number of views of certain content. These analytics services use cookies to recognize your device and assemble information about you, including information such as what pages you visit and how much time you spend on each page, your IP address, the operating system and web browser you use, and what website you visited prior to visiting our website.

We may receive reports by these tools and we may use the information we get from such analytics services to improve the quality of services we offer, including our website and the Services. The information generated by the Cookies or other technologies about your use of our website is transmitted to the analytics services which compile reports on user activity. The analytics services may also share this information with third parties when required to do so by law. Each analytics services' ability to use and share analytics information is restricted by their terms of use and privacy policy.

When you visit our site, view content provided by us, use our services, use our chat service, ask us a question, request technical assistance in regard to our services, send us an email or participate in a contest or survey on our website, we automatically collect and store certain information in log files. This includes your IP address, URL, referral URL, exit URL, browser software, operating system, date/time, requests type to our website and error responses returned by our Site or Services.

We also receive and store any information that you provide on our website, our Chat service, any complaint forms on our site, email, telephone, or any other type of communication with our team or related to our Services. Whenever you contact us, we may record the ticket, chat, or call to ensure we have an accurate record of all communication, which is needed to provide our Services and to support any action taken by our team as a result in case of a dispute over our response.

Please contact us to change your Personal Information or to deactivate your account. You can also unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in our marketing emails.

Will Your Information be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have allowed us specific consent to use your personal information for a specific reason.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Do We Make Updates to this Notice?

We may update this privacy notice from time to time and update this notice as necessary to stay compliant with relevant laws. The updated version will be specified by an updated “Revised” date and the updated version will be effective as soon as it is available. If we make material changes to this privacy notice, we may inform you either by prominently posting a notice of such changes or by directly sending you a notification. We urge you to review this privacy notice often to be informed of how we are protecting and being careful your information.

Termination

We may permanently terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever we deem necessary, including without limitation in the event you breach this Policy or our Terms and Conditions of Service (the "Terms").

Inf the event a termination occurs, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of this Policy or the Terms, which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Opting-Out

You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing your data based on consent provided before its withdrawal.

You may contact us anytime to opt-out of various programs, such as direct marketing, communications, and Access Information.

You may access the information we hold about you at any time by contacting us directly. You can also contact us to update or correct any inaccuracies in your Personal Information. If you wish to exercise any of these rights, please contact us.

Compliance With Laws

We will disclose your Personal Information where obligated to do so by law or subpoena or if we believe that such action is essential to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our website or Service.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from Children under 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us for a resolution. If we discover that a Child under 18 has provided us with Personal Information, we will be proactive to delete such information from our servers immediately.

Business Transaction

If Nocturnal Proxies is involved in a merger, acquisition or asset sale, your Personal Information may be transferred to the new owner. We will provide notice before your Personal Information is transferred and becomes subject to a different privacy policy.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use appropriate technical and organizational measures to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention, Ho We Keep it Safe, and Deletion

We keep your personal data only as long as necessary to provide you with the Service and for legitimate and essential business purposes, such as preserving the performance of the Service, making data-driven business decisions about our features and offerings, obeying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the Service. For example, we keep your account information.

We are proactive in protecting your personal information through our system of organization and technical security measures. In addition, we have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our absolute best to protect your personal information, transmission of personal information to and from our Website is, however, at your own risk. You should only access the Website within a secure environment to mitigate any risk.

If you request, we will delete or determine if we can anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute, we will retain the necessary Personal Information until the issue is resolved,

Where we need to retain the Personal Information for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,

Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our website, Service, or users.

International Transfer

Your information, including Personal Information, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have any questions concerning our Privacy Policy, please contact us via email at: support@nocturnalproxies.com or by viewing contact details page on our website.